Product & Orders
Q1.What are your main products?
A: We specialize in woven fabrics, with Rayon and T/C (Polyester-Cotton) blends being our core products.
Q2.What is your MOQ?
A: Standard MOQ is 1,500 meters/yards per color. For stock items, the MOQ can be lower depending on availability.
Q3.Do you provide free samples?
A: Hanger samples are free. Fabric samples over 1 meter will be charged. Courier costs are borne by the buyer.
Q4.How long for Lab Dips?
A: Lab dip production and confirmation typically take 5 to 10 days.
Q5.What is the lead time?
A: Bulk production takes approximately 10 days to arrive at our warehouse after receiving the deposit (under normal conditions).
Pricing & Technical Specs
Q1. How long is the quotation valid?
A: The quotation is valid for 7 days.
Q2.Does the price include freight?
A: All prices quoted are EXW (Ex Works).
Q3.What is the weight tolerance?
A: An actual weight deviation of ±10g is allowed due to technical processes.
Q4.What is the width tolerance?
A: An actual width deviation of ±2% is allowed due to technical processes.
Q5.Any rules on roll length and shortage?
A: There is a fixed shortage per roll. If full length (net meters/yards) is required, please negotiate with us before ordering.
Q6.Will specifications change?
A: The seller reserves the right to adjust technical parameters for the purpose of process improvement.
Q7.What are the quality standards?
A: Quality standards such as shrinkage and color fastness are based on the reference samples provided by us.
Payment, Logistics & After-sales
Q1. What are your payment terms?
A: We require a minimum 50% deposit, with the remaining 50% balance paid before shipment.
Q2.How is the packaging?
A: Inner plastic bags for waterproofing and outer woven bags for safety during long-distance shipping.
Q3.Which port do you ship from?
A: We usually ship from major Guangdong ports (e.g., Guangzhou or Shenzhen).
Q4. What is your after-sales policy?
A: Please inspect samples upon arrival. Contact us immediately if issues occur. Do NOT cut the fabric, as we cannot accept claims once it has been processed.